Accounting Specialist Receivables

Accounting Division
Miami, Florida

Last Day to Apply: July 31, 2019

Position: Accounting Specialist Receivable

Department: Finance

Purpose: To assist the accounting department with all processes and procedures for the Accounts Receivable function following Novotel’s standards

Reports to: Director of Finance and Accounting Manager


Essential Functions:

  • Conduct all billing functions for groups, contracts, wholesalers, and corporate accounts.
  • Ensure daily posting of Accounts Receivable payments received from the lockbox and maintain an up to date file for payment batches.
  • Maintain organized files for all Accounts Receivable.
  • Conduct weekly follow up collection calls 10-15 days to ensure timely payments received. 
  • Ensure maintenance of all AR documents needed for research requests from guest and in house users.
  • Daily handling and resolution of check out with balance accounts.
  • Ensure all guest disputes and requests for clarification is resolved and/or responded to in a timely manner.
  • Answer and resolve all guest billing inquiries daily. 
  • Review and resolve all chargeback inquiries in a timely manner to minimize potential loss.
  • Monitor Accounts Receivable aging to ensure collections efforts are timely and minimizing potential risk account. 
  • Increase communication with all involved parties in the credit process (Sales and Catering, Reservations, Front Desk).
  • Participate in monthly credit meetings.
  • Ensure all payments posted to unapplied cash is resolved within 30 days of receipt.
  • Review and examine check out with balance accounts, daily to ensure and enforce hotel's credit policy.
  • Review of all house account charges and adjustments for validity and inform DOF or Accounting Manager of any incorrect postings.
  • Reading contract and understand Billing
  • Maintain open communications with all departments

 Tools and Equipment:

  •  Use of Opera (PMS), Micros, Sun. Word, ADP.
  •  Use of telephone system. 
  •  Use of department paging/radio communication system

 Working environment:

  •  Sitting, walking, standing, bending, writing, typing, filing
  •  Occasional lifting up to 25 lbs. 



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